Effective Date: 1st March 2025
Last Updated: 3rd March 2025
Who we are
The freelance service provider, LunaFareTours (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lunafaretours.com (the “Site”), and use our services.
1. Information We Collect
We collect the following types of information:
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Personal Information: Name, email, phone number, address, payment details, and travel preferences when booking tours or requesting services.
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Non-Personal Information: IP address, browser type, device information, cookies, and analytics data.
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Third-Party Information: Information from social media interactions, referral partners, or third-party booking platforms.
2. How We Use Your Information
We use your information to:
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Provide, operate, and improve our services.
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Process payments and confirm bookings.
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Send promotions, newsletters, and service updates (with opt-out options).
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Ensure website security and fraud prevention.
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Comply with legal obligations.
3. Sharing and Disclosure
We do not sell or rent your information. However, we may share your data with:
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Service Providers: Payment processors, tour partners, and logistics providers.
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Legal Authorities: If required by law, fraud investigation, or to protect our rights.
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Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method is 100% secure, and we encourage users to take precautions when sharing personal information online.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. You can manage cookie settings in your browser.
6. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal data.
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Opt out of marketing communications.
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Restrict or object to data processing.
To exercise these rights, contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
LunaFare Tours, Kandy, Sri Lanka.
Email: [email protected]
Phone: +94 777688687
By using our website and services, you consent to this Privacy Policy.